Business Box Profile

Leading EFQM Partner in the Middle East.

Business Box was established for the purpose of capacity building and consultancy services to organizations that take improvement matters seriously. BBox was established with the objective of promoting the European Foundation for Quality Management EFQM’s Business Excellence Model in Dubai and the Middle East, being a consultant member at the EFQM.

BBox clients range from small and medium-sized enterprises to multinational companies and private, public or non-for-profit organizations at all maturity levels. Our aim is to elevate their performance to the utmost levels of Excellence.

BBox Founders:

Business Box was founded by Egyptian entrepreneur Samuel Beshay. Since his graduation, Mr. Beshay has chosen to pursue a career in organizational Excellence by providing organizations in Dubai and the Middle East with the management skills at the European standards. Mr. Beshay succeeded to sign the first distribution agreement with EFQM in the Middle East and earn the EFQM Assessor Diploma from Brussels; followed by the Validator Diploma and the Leaders for Excellence Diploma to ultimately becoming an Accredited EFQM trainer and Master Trainer.

Samuel Beshay was recognized By EFQM for being the first to initiate and translate the 2010 EFQM Excellence Model into Arabic and his contribution was described as the fundamental milestone for the penetration of EFQM into the Arab World.

BBox Team

Our community of assessors includes high-calibre professionals of certified Excellence Assessors from international excellence service providers, Licensed International Trainers and Certified Excellence Validators, along with our International Experts from EFQM Belgium who are readily able to respond to our clients’ varying demands and their rapidly changing business requirements.

Experience of BBox Team of Assessors

NAFE National Award for Excellence – Egypt

King Abdul-Aziz Excellence Award - KSA

DGEP Dubai Government Excellence Program Award - UAE

EGEA Emirates Governmental Excellence Award UAE

The Best Governmental Service Provider - Egypt

Abu Dhabi Award for Excellence in Government performance - UAE

AGEA Ajman Excellence Award - UAE

RAKA Ras Alkaima Excellence Award - UAE

BBox Services

Business Box offers key services in organizational Quality and Excellence through capacity building and consultancy. We can expose you to new, fresh insights brought in by teams of expert managers from peer organisations who are well-trained in assessment and feedback techniques, to give you structured perspectives.

We can advise you on how assessments can be conducted most effectively and easily by identifying where to begin, or by supporting you with more detailed and extensive feedback which includes how your global implementation of change is performing. We provide frameworks for different types of assessment to help you build up the necessary information and aid you with teams whether external or from within your organisation to achieve consensus on necessary actions.

1- Assessment:

 Self-assessment

Honest and informed self-knowledge is the basis for building a culture of excellence. Parts of your organisation may believe that they understand all what is needed to implement the strategic goals; you may nevertheless want to challenge the mind set of the management. Self-assessment is a way of inviting your management teams into a process of shared awareness about the availability of resources and how they have been allocated.

It is also important to establish a common understanding of how well your capabilities and performance compare to leading examples from outside your company. By using EFQM’s frameworks for structured review and feedback, we help link leaders to what is happening in the front lines and help prioritise their actions. Self-assessment typically results in an improved and more effective commitment to change.

 External Assessment

As much as it is crucial, internal awareness’ scope is as limited. If you want to be compared to the best, you have to compare yourself to the best, and accelerate your progress by learning lessons from outside your organisation.

You can detect where your advantages and greatest potential lie by seeking insights from outside and within your organisation and challenging how your capabilities and performance measure up.

A team of experienced assessors can lead you through the structured review of how well you are doing. We recommend that you incorporate external-assessment at the early stages of a major change initiative; as a way of preparing your organisation to apply for an award or as a stimulus to re-launch a business in steady state.

Business Box will structure the external assessment for you, select appropriate assessors, provide you with the frameworks and support necessary to manage the assessment successfully, and provide you with feedback and recommendations.

2- Accredited International Training:

BBox is involved in preparing a new generation of business leaders by offering training and development opportunities built on practice based learning and exchange between organisations. All of BBox's trainings are based on the revised EFQM Excellence Model.

Training services include:

 Basic Assessor Training

 Journey to Excellence Training

 Leaders for Excellence – Level 1 Training

 Leaders for Excellence – Level 2 Project

 Internal Assessor Training

 EFQM Assessor Training

 EFQM Validator Training

3- Recognition:

Recognition schemes are all about celebrating achievement and creating enthusiasm for progress. They are a great way to motivate and encourage systematic improvement, by providing a focus on learning and training. The schemes are built on achievable milestones throughout a long-term programme. EFQM’s recognition programmes are available to EFQM members and non-members. ‘Committed to Excellence’ and ‘Recognised for Excellence’ are also available in local languages through our partner organisations, based in different countries.

 Prepare organizations to achieve Committed to Excellence European certification.

 Prepare organizations to achieve Recognized for Excellence European certification.

 Prepare organisations to apply in National and international Excellence Awards

 Design and Manage National Excellence

Excellence in Action