Getting to grips with the basics   

Next upcoming course date: 

3 th of December.

The Basic Assessor Training #BAT# is designed to give people who have very little knowledge of the EFQM Excellence Model a basic understanding of the structure and the 3 key elements:

• The Fundamental Concepts of Excellence
• The EFQM Excellence Model
• The RADAR Logic

Within the EFQM Training Portfolio, this will be the "first step" on the excellence pathway for potential EFQM Assessors and line managers#

During the course, you will learn about:

• Introducing EFQM and the need for a Model
• What is Excellence - the definition of Excellence and techniques of stakeholder analysis
• The Fundamental Concepts of Excellence
• The Criteria
• The RADAR assessment framework
• Basics of Assessment
• Concrete examples of Excellence at Work in organisations that are award finalists

Who is this course for?

This course is addressed to individuals who want to understand the basics of the EFQM Model and its three constituents#  This course can be taken as a preparation for any EFQM training but is particularly useful prior to the EFQM Assessor Training and the Internal Assessor Training#

Pre-requisites Skills

There are no specific skills required to follow this training#


To register and for more information, please contact us at

For More Info

Excellence in Action