"All European organisations, both in the public and private sectors, are facing new challenges.  The increasing pressure to compete on a global stage with limited resources means we all have to work together to secure our future prosperity, and that of generations to come.  The EFQM Excellence Model provides a framework that encourages the cooperation, collaboration and innovation that we will need to ensure this goal is achieved." 

Herman van Rompuy, President of the European Council

Whilst there are numerous management tools and techniques commonly used, the EFQM Excellence Model provides an holistic view of the organisation and it can be used to determine how these different methods fit together and complement each other.  The Model can therefore be used in conjunction with any number of these tools, based on the needs and function of the organisation, as an overarching framework for developing sustainable excellence.

Excellent organisations achieve and sustain outstanding levels of performance that meet or exceed the expectations of all their stakeholders.  The EFQM Excellence Model allows people to understand the cause and effect relationships between what their organisation does and the Results it achieves.

All organisations strive to be successful, some fail, some achieve periods of success but ultimately fade from view, and a few achieve sustainable success, gaining deserved respect and admiration.  The EFQM Foundation was formed to recognise and promote sustainable success and to provide guidance to those seeking to achieve it.  This is realised through a set of three integrated components which comprise the EFQM Excellence Model :

• The Fundamental Concepts of Excellence

• The Model Criteria

• The RADAR Logic

Click here to download the light version of the EFQM Model.

About Excellence

Excellence is about doing your best... And every day, we are reminded of how important it is to strive for excellence, be it in life or at work. By nurturing a culture of excellence within your organi.

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History of EFQM

Over the past 25 years, the EFQM has also guided many organisations, from both the public and private sectors, to improve productivity and efficiency and to develop their human capital. I am grateful .

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Who does the organisation work for?The traditional view is the shareholders, or owners or 'political masters' are the ones we're working for. If you'd asked any CEO 20 years ago, that's the answer you.

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How do you define Excellence?Excellent Organisations achieve and sustain outstanding levels of performance that meet or exceed the expectations of all their stakeholders.We can all think of organisati.

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Applicable to any organisationThe beauty of the Model is that it can be applied to any organisation, regardless of size, sector or maturity. It is non-prescriptive and it takes into account a number o.

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Structured approach to questioning the performance on an organisationThe RADAR logic is a dynamic assessment framework and powerful management tool that provides a structured approach to questioning.

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YOUR FIRST STEP WITH EFQM EXCELLENCE MODEL  This is your first introduction to the EFQM Excellence Model. You will not only learn about our Model's 9 Criteria, but you will also be a.

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STARTING TO IMPLEMENT THE EFQM MODEL  Even the longest journey starts with a single step.  Our "Start Simple" package makes replica watches sale uk sure that first step is in the r.

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DEVELOPING YOUR ORGANISATIONAL CAPABILITIES  The secret to successfully implementing the EFQM Excellence Model, as with any management approach, is to integrate it into "the way you work.

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JOIN THE CHAMPIONS LEAGUE  The EFQM Excellence Awards have been compared to the Champions League.  To enter, organisations must first achieve either 5 Star EFQM Recognised for Excelle.

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Excellence in Action